ConvertAudioToText relies on third-party services in the categories below to deliver the product. For each category we list what it does, what data it receives, and where it is located. A current list of named subprocessors is available to customers on request. We update this page whenever a category changes. Last updated 2026-10-14.
| Category | Purpose | Data types | Location |
|---|---|---|---|
| Cloud infrastructure | Content delivery, DNS, edge proxy, object storage for audio files and recordings, application and database hosting | IP address, browser metadata, uploaded audio and video, transcripts, all application data at rest | Global edge network · United States · European Union (Finland, Germany) |
| Speech processing | Turns audio into text, with speaker labels | Audio content, transcripts (transient) | United States |
| AI text processing | Summaries, action items, translation | Transcript text (no audio, no personal data unless it is in the transcript) | United States |
| Meeting capture | The note taker that joins the Zoom, Meet, Teams or Webex calls you send it to | Meeting audio, video, participant metadata, recording URLs | United States |
| Public caption retrieval | Fetches the public captions of a video link you submit (no audio download) | Video URLs only | United States |
| Payments | Merchant of Record for subscriptions and one-time purchases (PCI DSS Level 1) | Email, name, payment method (tokenized; we never see card data) | United States |
| Email delivery | Account email (verification, password reset, receipts) and product updates | Email address, name, plan, signup date, usage events, message contents | United States |
| Web analytics | Page views and conversion tracking | Page views, click events, IP-derived location | United States |
| Product analytics | Product analytics, session replay after cookie consent, feature flags, cookieless page counts | Page views, click events, IP-derived location, account ID, session recordings (form fields are masked) | United States |
| Error monitoring | Server-side error reports | Stack traces, request metadata (personal data scrubbed) | United States |
For the current list of named subprocessors, a Data Processing Agreement (DPA), advance notice before we add or replace a subprocessor, or any other privacy question, email hi@convertaudiototext.com.