Last updated: October 3, 2026
ConvertAudioToText is an AI transcription service operated by ReachUp LTD, which is the data controller for the information collected here. Your privacy is the whole point of how we built it: we never sell your data and we never show ads, your uploaded audio and video files are deleted automatically (about 7 days after processing on the free plan or without an account, about 30 days after processing for a preview you can still unlock, or at the end of the retention period you choose on a paid plan, unless you choose no time limit), and your transcripts stay private to your account, with no human ever reading or reviewing your content. You can export your transcripts or delete your account at any time.
Users upload audio or video files, paste a direct media URL, record audio in their browser, or (optionally) connect a calendar account so ConvertAudioToText can send a notetaker bot to upcoming meetings. ConvertAudioToText returns a transcript, an AI summary, speaker labels, timestamps, and standard subtitle exports.
We collect information you provide directly to us, such as when you create an account, upload files for transcription, or contact us for support. This may include your name, email address, and any audio/video files you upload. If you connect a calendar account, we receive calendar event metadata as described in section 6 below.
We use the information we collect to provide, maintain, and improve our services, process your transcriptions, send you technical notices and support messages, and respond to your comments and questions. All transcription is performed by automated AI technology with no human review of your content.
Payments are processed by Dodo Payments, who acts as the Merchant of Record. Dodo Payments collects and processes payment information directly. We do not store your credit card details or banking information. For more information on how Dodo Payments handles your data, please refer to Dodo Payments' privacy policy.
We implement appropriate security measures to protect your personal information. All data is encrypted in transit and at rest. Calendar refresh tokens are encrypted with AES-256-GCM before being stored. On the free plan your audio and video files are deleted automatically about 7 days after processing. When the transcript is a preview that you can still unlock in full, we keep the audio for about 30 days after processing so the full transcript can be made, then delete it. On paid plans files are kept for the retention period you choose in Settings (from 7 days to a year, or no time limit) and deleted automatically when it ends. Audio from a transcription made without an account follows the same rule: about 7 days, or about 30 days for a preview you can unlock by signing up.
When you choose to connect your Google Calendar, ConvertAudioToText requests the following scopes:
https://www.googleapis.com/auth/calendar.events.readonly: read-only access to events on your calendars, so ConvertAudioToText can show your upcoming meetings and (with your per-meeting consent) send the notetaker bot to join them.https://www.googleapis.com/auth/userinfo.email: your primary Google account email address, used solely to label the connected calendar inside ConvertAudioToText.ConvertAudioToText only retrieves the calendar event fields needed to display upcoming meetings and dispatch the meeting bot (title, start/end time, attendees, meeting URL). Calendar event data is not displayed to any other user, is not used for advertising, is not sold or transferred to third parties, and is not used to train AI/ML models.
ConvertAudioToText's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
You can disconnect your Google Calendar at any time from the Meetings page in your ConvertAudioToText dashboard. When you disconnect, ConvertAudioToText immediately revokes its access via Google and removes the encrypted refresh token from our systems. You can also revoke access at any time directly from your Google Account permissions page.
We use cookies and similar technologies to improve your experience on ConvertAudioToText.
We do not use ad tracking cookies from ad networks. If you arrive from one of our ads and then accept in the cookie banner, our own catt_attr cookie records which ad or campaign brought you, for 90 days, so we can measure our ads. It is never set before you accept, or if you decline. You can control or disable cookies through your browser settings. By using ConvertAudioToText, you agree to the use of these technologies as described here.
We retain your transcriptions for as long as your account is active. You can move a transcription to the Trash at any time from your dashboard and restore it from there for 30 days. After 30 days in the Trash it is deleted permanently, and Delete forever or Empty Trash erases it at once. When you delete your account, all associated data is permanently removed within 30 days.
You have the right to access, correct, or delete your personal information at any time. You can also export your data or request a copy of all information we hold about you.
ConvertAudioToText is a product of ReachUp LTD. If you have any questions about this Privacy Policy, please contact us at privacy@convertaudiototext.com